Benefits:

Bonus based on performance
Company parties
Employee discounts

We are a body waxing & skin care services studio seeking a Sales Associate. This position will be the face of selling memberships to our clients. Read on if you can be motivated, confident, and kind to achieve the best results possible.

SCHEDULE

This IS NOT a seasonal/temporary position.

This is a part-time set schedule and is not negotiable to change unless the business needs change.

Minimum of 22 to Maximum of 29+hours per week.

Tuesday-Friday starting at 1:00 PM and ending between 5:30 PM and 7:00 PM (With a 30-minute unpaid lunch).
Saturdays starting at 8:45 AM and ending between 4:00 PM and 5:00 PM (With a 1-hr unpaid lunch).

PAY

Base + Commission + Bonus.

Base pay: $17 per hour.

We pay Bonus/Commissions on:

Membership Sales.
Product Sales.
Rebook Percentages.
Retention bonus paid at 6 months depending on performance.

THE PERKS

All wax services are FREE.

40% off all our retail products.

60% off specialty services such as Lash Lifts, Brow Lamination, Lash/Brow Tint.

ANY service FREE when you act as a model (Which you can do during your shift).

11 days of unpaid time off a year (Black out days apply).

SICK TIME

40 hours of paid sick-time per year.

WHO ARE WE LOOKING TO HIRE?

A person that LOVES to $ell

Selling is the core responsibility of this position, and a person must be motivated, enthusiastic, and have initiative to reach goals every day on shift.

A person who likes interacting with clients and the team.
A person who is PRESENT-Attendance is an important part of this job.
This person does not disturb clients or the team with drama, but instead communicates in a professional and respectful manner.

RESPONSIBILITIES

Selling memberships to clients see below for more details.
Selling products to clients (COMMISSION and/or BONUS PAID).
Upselling services and enhancements to complement booked service(s).
Supporting the rest of the team in sales support.
Rescheduling clients with the goal to rebook at least 75%+ of all clients who complete a service (BONUS PAID).
Reports directly to Manager and Leadership.
Greeting all clients with absolute acceptance and kindness.
Educate clients about our service offerings.
Checking clients in and completing service and retail transactions.
Scheduling clients for appointments by phone, text, or in-person.
Resolving client issues in a calm and professional manner.
Conduct daily in and outbound client calls.
Follow up and follow through with lapsed clients by phone/text.
Follow up with first time clients via phone/text.
Assisting Estheticians with product dispense.
Assisting with cleaning of service rooms when needed.
Cleaning all areas of the studio including lobby, hallway, bathroom, and breakroom through daily checklists.
Participating in marketing and outreach events.
Creation of one 10-15 second Instagram story per workday.
Key holder: Closing duties.
Other duties as assigned.

Selling Memberships:

Speaking to every client about membership benefits.
Signing clients up for memberships (BONUS PAID).
Following up with clients about membership status.
Following up on prospective clients to sign up for a membership.

QUALIFICATIONS

Must be at least 18 years old.
Must have 1+ years of work experience.
Sales experience a plus.
Effective communication skills including, but not limited to excellent customer service, which includes being kind and keeping a professional composure when speaking with clients, team members, and Leadership.
Must be able to 100% commit to the schedule for the foreseeable future.
Computer skills: Knowledge of Mac OS a plus (We run on Apple).
Knowledge of Zenoti scheduling software a plus.
And INITIATIVE to come to work every day ready to SELL.

PHYSICAL REQUIREMENTS

Occasional required lifting up to 25lbs.
Walking and moving about on foot to accomplish tasks.
Use hand, finger, and wrist movements frequently.

Compensation: $17.00 - $25.00 per hour

WAXING THE CITY CAREERS

VANCOUVER, WA

Located in the Grand Central retail center.

Hi, I’m Carlotta.
I’m an Esthetician.

I am the owner and manager of Waxing The City and I promise to:

Respect and protect your personal time
Earn your trust because I work for you as much as you work for me
Encourage education because you are not expected to wax all your career
Understand your journey because I am walking the same path as you

Come and be a part of a TEAM...
YOUR team because you already have a family.

Very important information concerning Estheticians working at Waxing The City in Vancouver, WA:
All Esthetics applicants must agree to wax all bodies & genders including the anatomy of a Vagina and Penis.
Only Esthetics applicants who agree to this requirement will be considered-NO EXCEPTIONS ARE MADE.

We are a company that practices acceptance and does not discriminate against any part of the human anatomy.
We also do not judge a person before they walk through our door as a potential predator because that would just enforce an environment of prejudice which we are not.
All are welcomed and treated with the respect that we would want in return.

JOB SAFETY:
All esthetic rooms are equipped with panic buttons and there is always a manager and/or a front desk person on staff.

For applicants considering a Studio Sales Associate position with Waxing The City:
We are passionate about helping our clients look and feel their best and we believe our Sales Associate positions set the tone for that overall experience. People in this position must:

LOVE to $ell

Selling is the core responsibility of this position, and a person must be motivated, enthusiastic, and have initiative to reach goals every day on shift.
A person who likes interacting with clients and the team.
A person who is PRESENT-Attendance is an important part of this job.
This person does not disturb clients or the team with drama, but instead communicates in a professional and respectful manner.
Accepts true coaching: This means that we are not a place that writes people up for every little thing. If we see something that needs correcting, we address it right away and move on to not let negative feelings linger.

We were founded on the belief that to best serve our community, beauty professionals deserve a long-term, successful career. Our licensed team members are so skilled in the art of waxing we could only call them a Cerologist®. The word is derived from “cera” (Latin for wax) and “ologist” (indicating their specialized knowledge and expertise). That’s why finding the right talent and investing in their development is in our DNA. From proprietary, hands-on training to ongoing continuing education – our cerologists stay up to date on the latest innovations and trends in services and products.

We hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City team means you are helping to improve the self-esteem of the world.

We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.

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WHY SHOULD YOU JOIN US?

Work/Life Balance

Ownership & Management who are licensed Estheticians

Regular Schedules

Opportunities to Grow